1. Who We Are
TalaPro ("TalaPro," "we," "us," or "our") is a talent operations platform that connects verified freelance professionals with businesses seeking skilled talent. This Privacy Policy explains how TalaPro collects, uses, stores, and protects the personal information of users who access our platform, including talent (independent contractors) and clients (businesses).
By using the TalaPro platform, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide Directly
When you register as talent or a client, we collect information you provide during the sign-up and onboarding process, which may include:
- Full legal name and preferred name
- Government-issued identification details (for identity verification purposes)
- Date of birth
- Email address, phone number, and mailing address
- Professional information including work history, skills, and educational background
- Resume and supporting documents uploaded to the platform
- Video introduction recordings
- Financial and payment information (Wise account details, payment method preferences)
- Business registration information, Tax ID, and authorized representative details (for client accounts)
2.2 Information Collected Automatically
When you use TalaPro, we may automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type, device type, and operating system
- Pages visited, time spent on the platform, and navigation patterns
- Session identifiers and authentication tokens
2.3 Information from Third Parties
We may also receive information about you from third parties, including:
- Identity verification providers, who help confirm the authenticity of government-issued identification submitted during registration
- Our payment processor (Wise), which provides confirmation of payment and disbursement status
- Existing TalaPro users, if you were referred to the platform by a current talent or client
- Publicly available professional sources, used to help verify information you provide during onboarding
3. How We Use Your Information
TalaPro uses the information we collect for the following purposes:
- To create and manage your account on the platform
- To verify your identity and professional credentials
- To match talent profiles with client requirements
- To prepare, manage, and track engagement contracts
- To process payments and maintain payment records
- To communicate with you regarding your account, engagements, and platform updates
- To respond to inquiries and provide customer support
- To comply with applicable legal and regulatory obligations
- To detect, prevent, and address fraud, security incidents, or policy violations
We do not use your personal information for advertising purposes, and we do not sell your data to third parties.
4. How We Share Your Information
TalaPro does not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:
- With prospective clients (talent only): Your approved profile — including your professional summary, work history, skills, and video introduction — may be shared with client accounts for the purpose of talent matching. Your financial information is never shared with clients.
- With prospective talent (clients only): Client business name and general engagement requirements may be shared with talent candidates during the matching process. Client payment and financial details are never shared with talent.
- With service providers: We may share information with trusted third-party service providers who assist us in operating the platform, including cloud storage providers, Wise (our payment processor), and identity verification services. These providers are bound by contractual obligations to protect your information.
- For legal compliance: We may disclose information when required by law, court order, or regulatory authority, or when we believe disclosure is necessary to protect the rights or safety of TalaPro, our users, or the public.
5. Data Storage and Security
Your information is stored on secured servers. TalaPro implements appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
While we take reasonable steps to protect your information, no system is completely secure. In the event of a data breach that affects your personal information, we will notify you in accordance with applicable law.
Uploaded files, including resumes and video introductions, are stored in secure cloud storage with access controls limiting visibility to authorized TalaPro personnel and, where applicable, approved client accounts.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. If you close your account or request deletion of your data, we will remove your personal information from active systems within a reasonable timeframe, except where retention is required by law or for legitimate business purposes such as resolving disputes or maintaining financial records.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete personal information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Portability: Request that we provide your data in a portable format where technically feasible.
- Objection: Object to certain uses of your personal information.
- Withdrawal of consent: Where processing is based on consent, withdraw that consent at any time.
To exercise any of these rights, please contact us through the Contact page. We will respond to all verifiable requests within the timeframe required by applicable law.
8. Cookies and Tracking
TalaPro uses session cookies and local storage to maintain your login state and remember your preferences such as theme selection. We do not use third-party advertising cookies or cross-site tracking technologies. You may disable cookies in your browser settings, though doing so may affect the functionality of the platform.
9. Children's Privacy
TalaPro is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has submitted personal information, we will take steps to delete it promptly.
10. Changes to This Policy
TalaPro may update this Privacy Policy from time to time. When we make material changes, we will notify registered users by email and update the "Last updated" date at the top of this page. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the Contact page.